Sales Development Representative (SDR)

Minnetonka, MN

Full Time

Sales

Experienced

Customer Contact Services has been answering the phone for businesses since 1972. We run a 24/7/365 contact center serving healthcare organizations, home services companies, legal practices, and property managers across the country. Six-time Inc. 5000 honoree, 20 million+ calls handled, 5,000+ clients served. We're growing, and we're building our outbound sales engine in-house.

The Role
You'll be one of the first dedicated SDRs at CCS, which means you're not inheriting a playbook — you're helping build one. Your job is simple to describe and hard to do well: find the right prospects, start conversations, and book qualified meetings for our sales team.

You'll own a defined vertical and territory (for example, physician groups in the Minneapolis area, or restoration and roofing companies in Texas and Alabama), work a curated prospect list, and run outreach across phone, email, and LinkedIn.

What You'll Do

Prospect and build targeted lead lists using Apollo
Run multi-touch outreach sequences: cold calls, emails, and LinkedIn
Qualify prospects against our ideal customer profile and book meetings for the sales team
Hit a clear, measurable goal: booked meetings that actually happen
Log activity and keep clean pipeline data
Feed what you learn back into the playbook: which messages land, which objections come up, which lists convert
Work directly with the CEO and sales team, not through layers of management

What Success Looks Like

You book qualified meetings, defined as a meeting that is both booked and attended by the prospect
Your meetings convert because you qualified honestly, not just to hit a number
By 90 days, you know your vertical cold: who buys, why they buy, and what they object to

Who We're Looking For
Experience selling is a plus, not a requirement. We care more about the raw material:

Drive. You want to sell. You see cold outreach as a challenge, not a chore. Rejection doesn't dent you, it fuels you.
Phone comfort. You'd rather pick up the phone than hide behind email. Bonus if you've done any phone-heavy work: sales, recruiting, fundraising, customer service, collections, restaurant or retail work with real customer pressure.
Coachability. You take feedback, apply it fast, and ask for more.
Curiosity. You want to understand the businesses you're calling, not just read a script at them.
Organization. You can manage a list of hundreds of prospects without letting things slip.
Grit. Outbound is a numbers game with a long feedback loop. You keep swinging.

Nice to have, not required:

1+ year in an SDR, BDR, inside sales, or phone-based role
Familiarity with Apollo, HubSpot, Salesforce, or similar tools
Exposure to healthcare, home services, or B2B services

Why This Role

Ground-floor seat in a new outbound program at a 50-year-old company with real customer proof: referenceable clients in every vertical you'll be calling into
Direct access to leadership; your ideas shape the playbook
Clear, transparent comp: base salary plus tiered per-meeting bonuses
A defined path: SDRs who perform here are the natural pipeline into full-cycle sales roles

Compensation & Benefits

$20.00 per hour during your first 90 days (training and ramp period)
$50,000 to $58,000 annual base salary upon successful completion of defined ramp performance goals
Tiered per-meeting bonuses from day one, uncapped: your rate per meeting increases as monthly volume climbs
Full-time, 40 hours per week, onsite at our Minnetonka, MN office during the ramp period, with a hybrid option available after 90 days based on performance.
Medical insurance
Dental and Vision insurance
401k matching
Paid time off
Life insurance
Paid company observed Holidays
Advancement opportunities

Apply for this position

Required*

First Name*

Last Name*

Email Address*

Phone*

Address*

Resume*

We've received your resume. Click here to update it.

Attach resume or Paste resume

Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

Are you 18 years of age or older?*

Are you comfortable making 50+ calls per day?*

Describe a time when you persisted despite experiencing multiple rejections.*

Are you legally authorized to work in the U.S. without current or future visa sponsorship?*

This position requires in-office presence for the first 90 days, with hybrid opportunities based on performance and work habits. Are you available to work in our Minnetonka, MN office as required?*

Human Check*

Submit Application

Thanks for visiting the Customer Contact Services Career Page. Please review our open positions and apply to the positions that match your qualifications.

Sales Development Representative (SDR)

Apply for this position